ADAPT

Privacy Policy

General information:

The confidentiality of your personal data is one of the main concerns of ADAPT SOFTWARE – based in Timișoara, Timiș County, 16 Decembrie 1989 Street no. 23.

Therefore, ADAPT SOFTWARE constantly seeks to ensure the processing of personal data in strict accordance with the principles of data protection.

This privacy policy covers the personal data of the users of this website. Personal data means any information regarding an identified or identifiable natural person, collected through this website, https://adapt.software .

The purpose of data processing:

We will process the data for purposes other than contractual and legal, according to your choices.

By filling in the data in the forms available on https://adapt.software, the User declares and unconditionally accepts that his personal data will be included in the database of ADAPT SOFTWARE, and expressly and unequivocally consents to all such personal data being stored, used, and processed.

The personal data provided voluntarily, in any way made available on https://adapt.software, is processed by ADAPT SOFTWARE for the following purposes:

INFORMATION

We will use personal data for the smooth running of the business and this purpose may include, as appropriate, the following:

  • Providing answers to questions about goods, and services;
  • Solving complaints, cancellations, or problems of any kind related to goods, or services purchased;
  • Resolving cancellations or problems of any kind related to the goods and/or services purchased;
  • To improve our services, we may collect and use certain information related to User behaviour, we may invite you to complete satisfaction questionnaires, we may perform statistics in terms of market analysis, sales monitoring, and Customer/User behaviour;
  • To defend our legitimate interests, we will provide you with information to protect our rights and business. These may include: measures to protect the website, prevent and manage various other risks;
  • Legal provisions.

1. In order to fulfil the legal obligations incumbent on ADAPT SOFTWARE in the context of the services provided, by processing your requests made through this website, or by telephone, or performing checks and formalities related to the conclusion of the service contract with ADAPT SOFTWARE
By filling in the data in the forms available on https://adapt.software, the User declares and unconditionally accepts that his personal data will be included in the database of ADAPT SOFTWARE, and expressly and unequivocally consents to all such personal data being stored, used, and processed.
2. For the development of the contractual relationship between ADAPT SOFTWARE and you, including for the purpose of performing the service contract, invoicing and distributing invoices, resolving cancellations or problems of any kind related to the goods and/or services purchased; correspondence with you, recovery of any claims, as well as protection of any legitimate interest of ADAPT SOFTWARE, administrative or judicial, assignment of claims to third parties, receipt and management of your requests, and compliance with legal requirements on archiving.
3. For the purpose of assessing your satisfaction with ADAPT SOFTWARE‘s products/services.

MARKETING

We will use personal data for the smooth running of the business and this purpose may include, as appropriate, the following:

  • Sending Newsletters and/or periodic alerts, using email (email, SMS, telephone)

1. For direct marketing and advertising activities for the products and services of ADAPT SOFTWARE
2. For the purpose of determining and evaluating your interests and preferences, using automatic and/or non-automatic means, in order to generate personalized offers. The processing of your data for this purpose has the benefit of providing a service as close as possible to your needs and interests, but also suggesting some choices regarding the products/services of ADAPT SOFTWARE

We will process the data for purposes other than contractual and legal, according to your choices.

Legal basis for the data processing:

The processing of personal data for the above purposes is based on:

1. The legal obligations incumbent on ADAPT SOFTWARE as a result of operations carried out through this website or telephone;
2. The conclusion, respectively the execution of the service contract concluded with ADAPT SOFTWARE;
3. The legitimate interest of ADAPT SOFTWARE to promote their products and/or services;
The company has a legitimate interest when processing takes place in the relationship with a customer, when processing personal data for direct marketing purposes, to prevent fraud, or to ensure the security of the network and information in computer systems.
4. Your consent to the marketing/advertising activities and other processing for which the relevant legislation provides for the obligation to obtain consent.

To the extent that you have given your consent to the processing of data, you have the right to withdraw it at any time.

Data processing duration:

Personal data are stored for processing for the time necessary to achieve the purposes of processing mentioned above and thereafter, in accordance with the requirements of our internal policies and in accordance with the legal requirements.

The retention period for the data confirmed by the User does not expire automatically, the data being deleted manually at the written request of the User.

Disclosure of personal data:

In the context of fulfilling the processing purposes, ADAPT SOFTWARE may disclose the data thus collected to its contractual partners, to its affiliates, to the authorized persons who process your personal data on behalf of ADAPT SOFTWARE or to central/local public authorities, in the following cases:

  • for the administration, maintenance, personalization, and improvement of this website, and the services provided through it;
  • for the fulfilment of contractual obligations by ADAPT SOFTWARE, such as customer relations services, printing and sending invoices, etc.;
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing safety features;
  • for sending advertising/promotional materials, under the conditions and limits provided by law;
  • when the disclosure of personal data is provided by law.

Warning! ADAPT SOFTWARE does not collect personal data classified as sensitive data, in accordance with the provisions of Article 9.1 of EC REGULATION no. 679 of April 27, 2016.
We do not collect information on:

– Ethnic origin
– Political opinions
– Religious or philosophical beliefs
– Trade union membership
– Genetic or biometrical data
– Medical data
– Data about or sexual orientation

Transfer of personal data:

Your personal data may be transferred on the territory of Romania to the affiliated companies of ADAPT SOFTWARE or to various proxies of ADAPT SOFTWARE, or to entities that provide appropriate security guarantees, your rights under this privacy policy not being adversely affected. Your personal data cannot be transferred outside Romania, to the EU Member States, or outside the EU.

Provision of personal data:

The provision of your personal data is necessary for you to benefit from offers regarding the products/services of ADAPT SOFTWARE or in order for ADAPT SOFTWARE to be able to handle your requests regarding the conclusion or execution of contracts with the undersigned. Refusal to provide personal data may result in the impossibility of receiving the services mentioned above.

Data security measures:

ADAPT SOFTWARE will apply in the use of your personal data the necessary technical and organizational measures to ensure their security, protection against accidental or unlawful destruction, modification, disclosure, or unauthorized access.

Your rights:

In connection with this data processing, you have the right to request access to your personal data, rectification, deletion, or restriction of processing, the right to oppose the processing within the limits and conditions provided by law, and the right to data portability. Also, if you choose to give your consent to certain processing, you have the right to withdraw it at any time.

  • The right of access means that you have the right to obtain confirmation from us that we are processing or not your data, and if so, to provide you with access to this data as well as information about how it is processed;
  • The right to object concerns the right to oppose the processing of personal data when their processing serves a public interest or a legitimate interest of ours;
  • The right to rectification refers to the correction without undue delay of inaccurate personal data;
  • The right to delete/the right to be forgotten means that you have the right to delete your collected data without undue delay, in any of the following situations: they are no longer necessary for the purposes for which they were collected, you have withdrawn your consent and there is no other legal basis for processing, you object to the processing, the data were collected illegally, the data must be deleted in order to comply with a legal obligation;
  • The right to restrict the processing can be exercised if the accuracy of the data for a certain period is challenged, sufficient to verify the data, if the processing is illegal, but you do not want to delete the data only to restrict it if ADAPT SOFTWARE no longer needs your personal data for processing, but you ask us for it to defend a right in court if you have objected to the processing for the period of time while it is verified whether the legitimate rights prevail over your rights.

Contact and support for your data:

You can exercise all these rights by a written request, dated, signed, and sent to ADAPT SOFTWARE by e-mail to [email protected]

In addition, you have the right to file complaints with the National Authority for the Supervision of Personal Data Processing or in court, if you consider that ADAPT SOFTWARE violated any of your rights provided by the law.

The right to update:

ADAPT SOFTWARE reserves the right to amend this personal data protection statement in accordance with the legal provisions. In the event that the legislation in force undergoes changes, we will inform you with priority.

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